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realized WhatsApp’s importance. Be it mom and pop shops, small businesses or conglomerates, they have all jumped on the platform to tap into WhatsApp’s massive user base.

WhatsApp has its own limitations though. For example, you can only connect a total of 5 devices at a time. If your business is ...

If you are a business owner wishing to take advantage of Facebook’s advertising capabilities, then you need to connect your WhatsApp Business account to your Facebook page.

By doing so, you can enable advertisements on your Facebook page that potential customers can click to be redirected to your ...

Callbell helps you manage your customer support across WhatsApp, Instagram, Telegram and Messenger. But if you’re also looking to manage Emails & Live Chat, or send promotional WhatsApp campaigns, there are other tools you could evaluate for your business.

Below, we compare the 7 best Callbell ...

Shopify businesses commonly use a shared WhatsApp inbox tool like Interakt for their customer service.

But if you’re looking for Interakt alternatives before you make the final decision, your search ends here!

We’ve tried several dozen shared inbox tools and shortlisted the top 10 alternatives ...

Are you considering switching from Kapture CRM to another software?

Or maybe you’re considering choosing Kapture CRM for your business but need to check out other alternatives before making a decision.

In this article, we compare the 7 best Kapture CRM alternatives so you can make an informed ...

You want your ecommerce store to deliver unparalleled customer support across all your channels.

And you’re looking for the right support software that matches your budget to do just that.

So you’ve identified Tidio as a potential option. And you’re trying to figure out which pricing plan works ...

If you are thinking about running a successful marketing campaign, you must already know the power of communicating via WhatsApp. It's the easiest way to get in touch with not just friends but also customers and leads.

Apart from being easy, it drives excellent results too. An ecommerce brand that ...

In April 2022, WhatsApp recorded 2.44 billion unique active users daily worldwide, thus making it the most widely used communication and IM app globally. Aside from text messaging and media file sharing, the app also allows users now to send and receive payments, too. However, did you know that you ...

We’ve all heard horror stories from customers about their bad customer service experiences. The unreturned emails, the hours-long wait on the telephone, the self-service customer service platform that can only resolve minor issues.

As a successful online merchant, you already know the value of ...

Personalization is key to successful marketing, and WhatsApp stands as a powerful tool to reach audiences on a personal level. But how can businesses leverage WhatsApp to maximize ROI and minimize customer churn? The answer lies in segmentation—dividing your audience into smaller, targeted groups ...