Care as a quality feature
Posted: Sat Apr 19, 2025 10:17 am
To ensure that learners are not left alone during the course, which takes several months to complete, the Social Media Academy relies on a comprehensive support concept. It is regularly recognized for this by the Distance Learning Check based on positive user reviews. A tutor is assigned for the entire course, who is available to provide advice and support for questions or problems via phone, email, or chat. The respective instructors of the learning units can also be contacted for topic-specific questions and are also available for regular online chats.
The Facebook group is also a central component of the support concept. Each Social china phone number data Media Academy course has its own closed Facebook group, which all current and former learners have access to. The Facebook group provides a platform for communication and collaboration for course participants and is used, among other things, for peer feedback on learning tasks. Course participants can, for example, publish their campaign analysis in the Facebook group and subsequently receive feedback from other learners.
The group also features tutor announcements, recordings of regular online chats, and discussion rooms for course participants. Another unique feature is lifetime access. Even after completing the course, you can remain a member of the Facebook group. This is especially useful because the Facebook group provides access to course updates, meaning you can stay up to date even after officially completing the course.
Care as a quality feature
Care as a quality feature
Functional technology
The Social Media Academy also impressed us from a technical perspective in our test. The learning videos, which form the core of the academy, are of high quality and are available in resolutions from 244p for smartphones to 1080p in HD. The video quality automatically adjusts to your internet connection but can also be manually adjusted to a higher or lower quality if necessary, for example, to conserve existing data. During our test, the videos performed flawlessly; there were no long loading times, constant stuttering, or buffering. If you exit a video early, your progress is saved, and the video jumps to the previous point the next time you view it. This is a useful feature, especially given the length of the videos.
The Facebook group is also a central component of the support concept. Each Social china phone number data Media Academy course has its own closed Facebook group, which all current and former learners have access to. The Facebook group provides a platform for communication and collaboration for course participants and is used, among other things, for peer feedback on learning tasks. Course participants can, for example, publish their campaign analysis in the Facebook group and subsequently receive feedback from other learners.
The group also features tutor announcements, recordings of regular online chats, and discussion rooms for course participants. Another unique feature is lifetime access. Even after completing the course, you can remain a member of the Facebook group. This is especially useful because the Facebook group provides access to course updates, meaning you can stay up to date even after officially completing the course.
Care as a quality feature
Care as a quality feature
Functional technology
The Social Media Academy also impressed us from a technical perspective in our test. The learning videos, which form the core of the academy, are of high quality and are available in resolutions from 244p for smartphones to 1080p in HD. The video quality automatically adjusts to your internet connection but can also be manually adjusted to a higher or lower quality if necessary, for example, to conserve existing data. During our test, the videos performed flawlessly; there were no long loading times, constant stuttering, or buffering. If you exit a video early, your progress is saved, and the video jumps to the previous point the next time you view it. This is a useful feature, especially given the length of the videos.