Claranet is certified with
Posted: Sat Dec 07, 2024 10:28 am
ISO 27001:2005 certifies Claranet's Information Security Management System , reinforcing confidence in the security of its information systems for both those clients who have been working with Claranet for some time, and for all those who decide to use its services in the future.
Continuous improvement
In 2010, Claranet began implementing new processes based on the ITIL (Information Technology Infrastructure Library) reference library, the de facto standard in IT Service Management that provides a framework of good practices for the design, delivery and operation of IT services, ensuring a high level of quality throughout their entire life cycle. Claranet adopted this guide to restructure the functions and processes associated with the Technical Support and Service Delivery Departments, efficiently identifying requests bhutan email address and incidents in customer services, reducing response time and resolution of technical incidents, and optimizing the provisioning of new services.
As a result of this continuous improvement process, Claranet Spain decided to start the ISO 27001:2005 certification project this year. This project was successfully completed at the beginning of October, after passing the corresponding certification audit. With the ISO 27001:2005 standard, the internationally recognised standard for information security, Claranet is making a major commitment to protecting the information it manages, as well as all the systems involved in its management, through the adoption of policies and procedures that meet the strict requirements of the standard.
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“In this business, information is our clients’ most important asset. For this reason, when we started the certification project, we did so with the intention of improving and strengthening our processes, thus assuming our inherent responsibility to ensure the security of this asset,” said Xavier Pérez, Director of Quality and Continuous Improvement at Claranet Spain.
Compliance with ISO 27001:2005 ensures information security through compliance with the corresponding laws and regulations, continuous identification of risks, implementation of technological and physical controls, business continuity and disaster recovery, continuous awareness of people on security issues, among many other aspects.
Continuous improvement
In 2010, Claranet began implementing new processes based on the ITIL (Information Technology Infrastructure Library) reference library, the de facto standard in IT Service Management that provides a framework of good practices for the design, delivery and operation of IT services, ensuring a high level of quality throughout their entire life cycle. Claranet adopted this guide to restructure the functions and processes associated with the Technical Support and Service Delivery Departments, efficiently identifying requests bhutan email address and incidents in customer services, reducing response time and resolution of technical incidents, and optimizing the provisioning of new services.
As a result of this continuous improvement process, Claranet Spain decided to start the ISO 27001:2005 certification project this year. This project was successfully completed at the beginning of October, after passing the corresponding certification audit. With the ISO 27001:2005 standard, the internationally recognised standard for information security, Claranet is making a major commitment to protecting the information it manages, as well as all the systems involved in its management, through the adoption of policies and procedures that meet the strict requirements of the standard.
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“In this business, information is our clients’ most important asset. For this reason, when we started the certification project, we did so with the intention of improving and strengthening our processes, thus assuming our inherent responsibility to ensure the security of this asset,” said Xavier Pérez, Director of Quality and Continuous Improvement at Claranet Spain.
Compliance with ISO 27001:2005 ensures information security through compliance with the corresponding laws and regulations, continuous identification of risks, implementation of technological and physical controls, business continuity and disaster recovery, continuous awareness of people on security issues, among many other aspects.