1. Improve customer experience and satisfaction
Imagine a customer who has a question about sizing, wants clarification on kenya whatsapp number data 5 million details, or needs help navigating your store. Live chat enables you to provide real-time, personalized assistance, address concerns, and guide customers through their purchase. This proactive approach fosters a positive customer experience, increases satisfaction, and improves the likelihood of a successful sale.
2. Increase conversion rates and sales
Live chat lets you engage with potential customers right when they’re considering a purchase. This is a prime time to answer questions, overcome objections, and nudge them toward clicking that “buy” button. Studies show that visitors who use live chat are more likely to convert, making it a powerful tool for driving sales on your Strikingly store.
3. Build trust and brand loyalty
Live chat creates a human connection that can’t be replicated with a static web page. By providing friendly and helpful support, you build trust with your customers. This personalized connection makes customers feel valued and can lead to repeat business and brand loyalty.
