After an online search we recognized Spoki as a tool that guaranteed several important aspects for the customer: rapid assistance to allow the customer to act independently and costs based on the actual use of the tool itself (net of the initial cost for the setup).
Spoki has the great advantage of working just like a “prepaid phone” and therefore you pay based on how much you use the platform to send messages to users.
Furthermore, the support guided us in the complete setup of the automations related to the lead generation strategy that we wanted to support the tool.
Configure WhatsApp Automations with External Tool
Since it is a tool external to our organization, we relied on the Spoki team to understand how to technically hook the lead flow.
The tool offers numerous possibilities for netherlands whatsapp mobile phone number list connecting to external systems such as CRM, Google Workspace Apps (Google Sheets), Zapier, IFTTT , etc… This immediately guaranteed the possibility of switching from manual lead management to the automations provided by Spoki.
For this specific case we chose to implement an automation of this type:
The lead is acquired from Landing Page or Lead Ads.
He receives a first welcome message on WhatsApp asking him in which store he would like to make an appointment.
There are two handy buttons where the user can click and choose the store.
Send a second message asking for the best days and times to meet.
Stop automation.
For all the precise configurations it is best to rely on their support team and get straight to the point.If we are talking about less than 100 leads per month, free tools are sufficient to support the strategy.
They are equipped with email notifications that warn you when you reach the imposed limits and therefore it is possible to act in time and switch to a paid version that would be amply repaid by the amount of leads received.
