What is conversational AI?
Posted: Sun Dec 15, 2024 6:49 am
For sales teams, conversational AI can eliminate many repetitive tasks, such as writing follow-up emails and answering customer queries, and even generating sales collateral. Operationally, conversational AI speeds up processes executed through tools such as CRM or CMS, facilitates reporting, and makes decision-making more effective.
Below, we tell you which are the ten best conversational AI tools for sales.
Conversational AI is artificial intelligence that processes and generates human-like chinese overseas africa database conversations. Businesses often use conversational AI in chatbots. And many households use conversational AI in the form of Alexa or Siri. These tools can process command input and provide responses that people understand.
Conversational AI is sophisticated enough to write content, emails, and website pages, among other pieces. Those using conversational AI in sales are reporting increased efficiency.
How Conversational AI Can Benefit Sales
The number one way conversational AI benefits sales is time. Once you learn how to integrate AI processes into your operations, you’ll have more time for the tasks you love most. In a recent survey,82% of sales professionalsagreed or strongly agreed that AI allowed them to have more time to work on the parts of their job they enjoyed most.
Below we present 4 main benefits of using conversational AI in sales.
Reduced time to complete routine tasks
Conversational AI processes and “understands” natural language. You can ask conversational AI bots to help you complete tasks.
For example, within the HubSpot CRM you can ask the built-in AI to complete routine tasks. ChatSpot by HubSpot can do everything you already do, but faster: a simple request to ChatSpot and the tool will complete your request. Instead of clicking through to a report, ChatSpot will deliver it directly to you.
ChatSpot speeds up the process for proficient users, and for new team members, HubSpot’s onboarding and training processes are shortened because ChatSpot can do so much with just a simple request.
More time on your hands
You’ll have more time when you’ve automated some of your workflows using AI. AI automation is something we should embrace. Some tasks benefit from automation because they don’t require a human touch. By taking the workload off of employees, they’ll approach their tasks with more energy and enthusiasm.
Taking notes in meetings is a great example of the benefits of AI. AI tools can transcribe your meetings into text and generate emails to send out. The AI note-taker won’t fall behind or forget to record an important detail. Tools like Otter are great for this.
Fewer customer service issues
AI chatbots can answer customer queries, allowing them to resolve certain issues themselves. While the chatbot may not be able to answer everything, HubSpot’s State of AI survey shows that customer service assistants can save up to 2 hours per day by using a chatbot.
Your conversations with the chatbot can be analyzed for future improvements. The sales department can address frequently asked questions during the sales process to help manage expectations and reduce confusion or complaints that arise after the sale.
Optimized Lead Nurturing
Your company’s lead nurturing process can be improved and scaled without your team needing to do anything one-off. Conversational AI can generate optimized emails and content that you can use to nurture your leads. The best part is that, combined with other forms of AI, the tool will know precisely when it’s best to send the next email or complete a certain action.
You can integrate AI into your lead nurturing process to handle specific, less important tasks. This will allow you to focus your energy on leads that are more likely to convert.
Below, we tell you which are the ten best conversational AI tools for sales.
Conversational AI is artificial intelligence that processes and generates human-like chinese overseas africa database conversations. Businesses often use conversational AI in chatbots. And many households use conversational AI in the form of Alexa or Siri. These tools can process command input and provide responses that people understand.
Conversational AI is sophisticated enough to write content, emails, and website pages, among other pieces. Those using conversational AI in sales are reporting increased efficiency.
How Conversational AI Can Benefit Sales
The number one way conversational AI benefits sales is time. Once you learn how to integrate AI processes into your operations, you’ll have more time for the tasks you love most. In a recent survey,82% of sales professionalsagreed or strongly agreed that AI allowed them to have more time to work on the parts of their job they enjoyed most.
Below we present 4 main benefits of using conversational AI in sales.
Reduced time to complete routine tasks
Conversational AI processes and “understands” natural language. You can ask conversational AI bots to help you complete tasks.
For example, within the HubSpot CRM you can ask the built-in AI to complete routine tasks. ChatSpot by HubSpot can do everything you already do, but faster: a simple request to ChatSpot and the tool will complete your request. Instead of clicking through to a report, ChatSpot will deliver it directly to you.
ChatSpot speeds up the process for proficient users, and for new team members, HubSpot’s onboarding and training processes are shortened because ChatSpot can do so much with just a simple request.
More time on your hands
You’ll have more time when you’ve automated some of your workflows using AI. AI automation is something we should embrace. Some tasks benefit from automation because they don’t require a human touch. By taking the workload off of employees, they’ll approach their tasks with more energy and enthusiasm.
Taking notes in meetings is a great example of the benefits of AI. AI tools can transcribe your meetings into text and generate emails to send out. The AI note-taker won’t fall behind or forget to record an important detail. Tools like Otter are great for this.
Fewer customer service issues
AI chatbots can answer customer queries, allowing them to resolve certain issues themselves. While the chatbot may not be able to answer everything, HubSpot’s State of AI survey shows that customer service assistants can save up to 2 hours per day by using a chatbot.
Your conversations with the chatbot can be analyzed for future improvements. The sales department can address frequently asked questions during the sales process to help manage expectations and reduce confusion or complaints that arise after the sale.
Optimized Lead Nurturing
Your company’s lead nurturing process can be improved and scaled without your team needing to do anything one-off. Conversational AI can generate optimized emails and content that you can use to nurture your leads. The best part is that, combined with other forms of AI, the tool will know precisely when it’s best to send the next email or complete a certain action.
You can integrate AI into your lead nurturing process to handle specific, less important tasks. This will allow you to focus your energy on leads that are more likely to convert.