Call script: from cold to hot
Posted: Tue Dec 17, 2024 4:25 am
What is a phone call script?
The algorithm of conversation with the buyer, which is developed according to all the rules of trade, is a scenario, or rather, a cold call script. Its task is to push the client to the target action: purchasing a product, signing up for a seminar, evaluating certain services, etc.
The conversation scheme is drawn up taking into account korea whatsapp its concept. In every business, the ultimate goal is profit. This is the main task of the operator, but it is very difficult to get payment immediately after talking to the subscriber. Therefore, the processes of concluding transactions are divided into several logical steps. Here are the main ones:
Arrange a personal meeting to advance the sale.
Sending a product presentation via email (in the B2B segment, you need to determine in advance who the decision maker is in the company and track in the future whether the message has been viewed).
A free sample of a product or a trial of a service is quite an effective method, since immediate payment is not required. The interlocutor does not worry that they are trying to force a purchase on him.
Notification about a promotion, USP or special offer (the more profitable your initiative is for the client, the greater the chance of selling the product).
What is a phone call script?
A sales script for an outgoing call is compiled based on the intended task. This method is used in various industries, such as:
The algorithm of conversation with the buyer, which is developed according to all the rules of trade, is a scenario, or rather, a cold call script. Its task is to push the client to the target action: purchasing a product, signing up for a seminar, evaluating certain services, etc.
The conversation scheme is drawn up taking into account korea whatsapp its concept. In every business, the ultimate goal is profit. This is the main task of the operator, but it is very difficult to get payment immediately after talking to the subscriber. Therefore, the processes of concluding transactions are divided into several logical steps. Here are the main ones:
Arrange a personal meeting to advance the sale.
Sending a product presentation via email (in the B2B segment, you need to determine in advance who the decision maker is in the company and track in the future whether the message has been viewed).
A free sample of a product or a trial of a service is quite an effective method, since immediate payment is not required. The interlocutor does not worry that they are trying to force a purchase on him.
Notification about a promotion, USP or special offer (the more profitable your initiative is for the client, the greater the chance of selling the product).
What is a phone call script?
A sales script for an outgoing call is compiled based on the intended task. This method is used in various industries, such as: