With multilingual chatbots, you can enhance customer satisfaction and engagement to a different level. Consider you are having an eCom store selling worldwide. The multilingual chatbots easily resolve the native language customers’ issues like product exchange, returns, etc.
If the chatbots don’t support their preferred language then there is a high possibility that the customer can explore other options.
Save resources and money
Training your staff to handle all possible language is not achievable. Building a multilingual chatbot is a simpler and cost-effective solution to handle a multilingual customer market, in every phase from support, sales, and marketing.
How to make a Multilingual Chatbot in 4 easy steps
You might think, building a multilingual chatbot is difficult and may seem intimidating. But you can create one with Kompose Bot builder in a few simple steps.
Kompose is a GUI bot builder based on natural language conversations engineer data for Human-Computer interaction. You don’t need any coding skills to master Kompose. It has a simple, intuitive, and easy-to-use interface.
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Building your Multilingual chatbot
First, you need to login into your Kommunicate dashboard. If you do not have a Kommunicate account, you can sign up for free.
Navigate to the ‘Bot Integration‘ under the “Bot Integrations” section click “Create a bot with Kompose”.
Read more: How to Create a Chatbot in 10 Minutes
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