Amidst so many tempting offers, customers may leave the product in their cart and abandon the purchase. Even more so with so many distractions we have nowadays. To reinforce that the product is available and that they cannot miss out on that offer that only your online store offers, implement the abandoned cart recovery tool.
This potential customer receives notifications via email and WhatsApp reminding them about the product, prompting them to resume the purchase process. And if you want to be more daring, offer an additional discount coupon, free shipping or even cashback. The important thing is to take advantage of the signal of interest in that product and not let this sale slip away.
The abandoned cart recovery tool is part of Enviou gambling data europe and sends up to five personalized email attempts to bring back visitors who abandoned a cart in your online store.
The process is completely automatic and your task will be to simply analyze the report that shows which items were most abandoned over a period of time to study the causes and perform conversions based on this data.
Find out more at the link: 5 tips to recover and convert sales
5 - Finish with an easily accessible contact
A WhatsApp channel that works well and is fast. Often, lack of customer service can cause people to give up on a purchase. No matter how much complete information the product has in the description, doubts may arise, especially if you work in the clothing sector, such as the size chart, which varies greatly between manufacturers.
If you choose to receive support via email, leave it open and in charge of a person who has knowledge of the products that will be on your Black Friday 2022.
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