The most common SaaS business applications

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SaaS enterprise applications are driving massive growth in IT spending. Globally, SaaS represents the largest market segment, with revenue expected to grow from $99.5 billion in 2019 to $116 billion in 2020, according to Gartner . By 2022, the SaaS industry is expected to be worth $151 billion.

SaaS products are a significant part of enterprise applications and will rcs data france continue to dominate the IT market. Here is a list of the most common SaaS enterprise applications:

Communication software (Zoom, Slack)
Customer service software (Intercom, Zendesk)
Email marketing systems (Hubspot, Marketo)
Customer Relationship Management (Salesforce, Oracle CRM)
Human resources software (Workday, SuccessFactors, Talentsoft)
Enterprise Resource Planning Software (Netsuite, Microsoft Dynamics AX, SAP)


Standard or custom applications
One of the crucial decisions software buyers and enterprise application managers face when investing in enterprise applications is whether to opt for off-the-shelf or custom applications. Unfortunately, both options have significant drawbacks that overburden internal IT departments and result in high costs.