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Google Dialogflow recently introduced Dialogflow CX (Customer Experience) – a powerful tool for creating advanced virtual agents. The older version of Dialogflow has been renamed to Dialogflow ES (Essentials). Dialogflow is now a common term to describe both the Dialogflow ES and CX. In this article ...

Google Dialogflow recently introduced Dialogflow CX (Customer Experience) – a powerful tool for creating advanced virtual agents. Dialogflow CX provides a new way of designing virtual agents, taking a state machine approach to agent design. This gives a clear and explicit control over a conversation ...

Machine Learning is a branch of artificial intelligence (AI) that involves the development of algorithms and statistical models enabling computers to perform tasks without explicit programming. Put simply, it’s about training computers to learn and respond like humans using large datasets through a ...

With multilingual chatbots, you can enhance customer satisfaction and engagement to a different level. Consider you are having an eCom store selling worldwide. The multilingual chatbots easily resolve the native language customers’ issues like product exchange, returns, etc.

If the chatbots don’t ...

Meteor is a JavaScript web framework and it helps in developing web and mobile applications. Meteor allows you to develop in one language, JavaScript, in all environments: application server, web browser, and mobile device.

To start building your website using Meteor, kindly check out this ...

Meteor is a JavaScript web framework and it helps in developing web and mobile applications. Meteor allows you to develop in one language, JavaScript, in all environments: application server, web browser, and mobile device.

To start building your website using Meteor, kindly check out this ...

In this world of remote education, it is important that educators and students are engaged on a continuous basis in real-time.

However, it often becomes difficult for educators to respond at odd hours and thereby universities see a fall in student engagement ratings.

At Kommunicate, we had ...

Meteor is a JavaScript web framework and it helps in developing web and mobile applications. Meteor allows you to develop in one language, JavaScript, in all environments: application server, web browser, and mobile device.

To start building your website using Meteor, kindly check out this ...

The educational institutes that come under AMREF’s purview had a lot of enquiries coming in, most of them repetitive queries about admission deadlines, course fees and scholarship details. The management was already short – staffed, thanks to the pandemic, and were soon sifting through emails after ...

Clearly define your objectives and goals. Before starting to build a chatbot, it is crucial to define your purpose and the role of your chatbot clearly.

Is the chatbot specifically designed to lead generation or customer support, or the self-serve resolution of an issue, or perhaps the chatbot is ...